Mediation Success Stories

It is great to have an organization like KCDR in our midst, which is not only contributing to institutionalizing mediation but is also providing valuable services to large numbers of organizations.

Seeing the exemplary work of KCDR from close quarters, I am convinced about the many benefits of mediation especially when compared to alternative, which is litigation. My recent interaction with KCDR has enabled me to settle a dispute over a trademark infringement, which was pending in court since 1996! Once my case was submitted to KCDR in 2008, I was surprised by the fast pace of system. Things started to move quickly and in right direction and case was settled within a few sessions once and for all. I can comfortably vouch for the credibility of the system and especially about the highly professional people in KCDR who are experts in mediation.

I would also like to call people from business community to join this effort started in KCDR I am Convinced that this is of great value as it saves time and money.

"Mediation Saved my Day", I can say this with full confidence. I feel lucky to have come across KCDR. Its efforts paved the way for a complete resolution. My case had been pending in court for long time involving frustrating moments. Day in and day out, I stepped in and out of court rooms without any progress. Being a woman meant even more difficulty for me and I was unable to divide time for gaining my personal and professional goals.

Soon I realized that solving my case would be impossible if it continued like this. I was extremely fortune when an appellate court referred me to KCDR. There on, things took a turn for the better. Within a brief period of just seven days, my case was totally out to rest, with this satisfaction it gives me great pleasure to recommend mediation services to other professional woman who are still going through the ordeal I have had to suffer.

I whole-heartedly wish for KCDR's contained success in its important work

The cases arose out of a dispute between two parties. One party based in Dubai, deals in trading commodities across the globe. The other party, a private limited company based in Karachi, Pakistan was also a trading concern. Around 5 years back, both parties entered into an agreement to export goods from Pakistan. After a couple of initial shipments that went as agreed, problems arose around the timings and other logistic arrangements for shipping the goods. Both parties blamed each other for non-performance of the agreement and loss of revenues, profits and reputation. Both the parties sued each other in the High Court of Sindh for US $ 13 million in claim and counter claim suits for losses and damages.

Karachi Centre for Dispute Resolution (KCDR) helped resolve both cases that had been a cause of litigation between the two for the last four years. A KCDR registered mediator facilitated the parties to reach settlement in two sessions of mediation lasting 12 hours. The settlement has been filed in the High Court of Sindh and cases disposed of on the agreed terms. Such cases typically take 8 – 10 years of litigation before a final verdict is given by the Courts.